Last updated: January 2025
TrueFt collects information you provide directly, including your name, email address, phone number, identity documents, and property-related data. We also collect usage data, device information, and logs when you interact with the platform.
We use your information to operate the platform, verify your identity, facilitate property transactions, provide legal and compliance support, and communicate with you about your account and services.
All data is encrypted in transit and at rest. We implement strict access controls, conduct regular security audits, and follow industry best practices to protect your personal and financial information. TrueFt operates with a confidentiality-first approach — your property data is never shared with unauthorised third parties.
We do not sell your personal information. We may share data with service providers acting on our behalf (legal partners, KYC verification services) under strict confidentiality agreements. We may also disclose information if required by applicable law or court order.
For NRI clients, property data may be subject to both Indian and your country of residence's data protection regulations. We ensure compliance with FEMA regulations and applicable international data protection frameworks.
You may request access to, correction of, or deletion of your personal data at any time by contacting us at privacy@trueft.com. Account deletion requests are processed within 30 days.
For privacy concerns, contact our Data Protection Officer at privacy@trueft.com. TrueFt, Hyderabad, Telangana, India.